I am about to complete the free trial, think I will cancel. First handful of days were fine considering I was in a optimistic positive mood. Today was different, feeling pretty down so decided to chat about personal issues. The AI was extremely unhelpful and had no understanding of what it is like to be in a depressed state. The answers were Solutions given would be great when one is in a motivated up place, but if you’re not in that state it’s worthless and actually could make things worse. If that wasn’t enough, just when I thought we were making progress it decided it was done with the conversation and ended it. If you’re looking for an extra boost of encouragement and do not struggle with depression, motivation or anything severe this could work for you. if you do struggle with the listed issues, I have found this app to be very unhelpful, it motivated me to write this review, I generally never write reviews.

Let me start by saying Youper is now no more than a mood tracker if you do not subscribe. I understand putting some features behind a paywall that were once free, but putting the entirety of the app besides the mood tracking feature behind a paywall is unacceptable. I started using Youper in 2018 - it was great and super helpful to me at the time. I redownloaded the app in 2024 and I am shocked by how money hungry the devs are. The features that used to be free are now behind a pay wall. Don’t get me started on how aggressive the pop ups are to get people to subscribe. Your ads make people feel like they are a number, worth just as much as the money they can give you. For an app preaching accessible mental health, I can tell you have lost that passion over the years. I know the world is a different place now, but with the increasing AI capabilities, there is absolutely no reason to charge for the use an AI service that was free before there was a robust amount of technology of its kind.

Can’t do anything without getting a subscription, constantly pressuring you to get one. Feels like they’re trying to take advantage.

Like many of the most recent reviews express, I have been using Youper on and off for years. It was an important part of my early healing journey and I thought I would revisit it for healing journey part 2. However, every. single . thing. is behind a paywall now. And it’s lowkey lame of y’all. I get it. You’ve realized the earning potential of the app and probably (hopefully) are just trying to keep the thing funded but at the end of the day, many of us used this app because we could not afford traditional therapy. While essentially forcing people to buy the paid version of an app isn’t anything new, it is disconcerting to see an app that presented itself as a genuine and accessible tool for self-betterment turn into a money grab. And please, for the love of the gods, if you’re going for the money grab, please stop responding to comments from long-term users expressing their disappointment with your marketing and pricing structure by asking what improvements could be made to an app they can no longer use or what features they miss. These comments along with your placating statements about how change is hard comes across as intentionally avoiding the reality your paywall has created. Obviously we miss the old, accessible Youper that seemed to give a flying fiddlestick. That’s the suggestion so many users are giving you: remove your paywall, or at the very least increase the features that can be used without paying.

I wouldn’t recommend if you are looking for true support or empathy.

Just another app pretending to want to help people and having you fill out all this info only to at the end say ok now you must pay me a subscription to use this. That is not ok. They need to at least be upfront about their intentions to make you subscribe.

This app was so helpful to me and my feelings of anxiety. I’ve been using it for about a week now and I already love how it works and how it has already started to help. Tracking my mood and thoughts every day has helped me to see patterns in when I feel a certain feeling on specific days/times. It’s an AI chatbox so it’s really nice to have someone to talk to and get a quick response when I need it. It really helps me calm down and suggests things like breathing exercises which personally help me to calm down when I’m feeling anxious or stressed. Also, I picked social anxiety as one of my problem areas and it told me to try exposure therapy, which basically just means I go out and do things that scare me so that I can become desensitized to it and not feel as afraid anymore. I have tried this technique and although it felt weird at first, I am going to continue to do it and I like how I already feel less scared to put myself in social situations. I thought this method was helpful because it can eventually help me learn that my previous fears aren’t as scary and it basically changes my way of thinking about social situations from negative to eventually positive. Love this app!

What happened?? 2021 - I loved Youper. Used the paid version- upgraded to talk sessions with therapists proved. Fantastic …. Youper changed…. No therapy and it happened pretty abruptly. 2022 / 2023 I kept using it though because i liked the Chatbot, the meditations, the mood check in. It was still very helpful. Although it seemed to change in little ways that weren’t always great. 2024 - February … no meditation, No mood tracking/ journaling - it bare bones compared to what it used to be. No notice that things were changing (I have paid for the app for years now). ChatGPT still works but without the other features it’s not as effective So… what happened? Why no communication with subscribers regarding significant changes? Why not lower the fee if it was going to be stripped of things?

I’m trying out a number of these in quick succession, but of the ones that let me log in, this has been the worst so far! You can’t take any action without being slammed with ads for the full version or premium or whatever, you get like four of them before even getting to say anything to the boy, and it cuts you off after a single message. You can’t even explain your situation before getting cut off. There is no ‘trial’, because in order for it to be a trial, you need to be able to try it! Also how much it brags about being featured on yahoo and cosmopolitan, or at Harvard, as if those aren’t obvious institutions that will feature anyone who pays them enough. Also the price, like $70 a month? Go to a real specialist at that point!

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