The NEW version of APCO Employees Credit Union’s mobile app gives you all the features of online banking with your mobile device, with a new user interface, login enhancements, and security updates.
APCO mobile app
Since the maintenance update the app has been very difficult to use. It wouldn’t let me in until I went thru the web. Then I was asked to change my password. Now it won’t let me enter the amount of the check I am trying to deposit. This app went from my favorite tech thing to very frustrating.
By Farmer smutty
The new update is terrible. The old one is better.
Bugs are frustrating and user interface is poor
I’m not sure who gave this update the green light, but let’s hope the bug fixes start coming in hot. I’m not by any means a developer and I do not claim to understand how the process works, however, I am aware enough to know this was released prematurely and seems downright lazy.
Can’t even login in anymore
What a hot mess
Touch ID Doesn’t Work
By David in Birmingham
When I try to set up Touch ID, I get a message stating that I’ve requested a page that I don’t have permission to access. ?
Not really happy with having to go to linked accounts to see balances on second account. This was a step backward.
I know this will all get fixed but you think the programmers would have Beta tested this before release. Very sloppy work.
Luv the new app enhancements!
I can now deposit a larger check amount electronically! And luv the new alert options. User friendly interface.
This update is a confusing mess of unhelpful menu arrangements, clickable items that aren’t obvious, and broken functionality. I’m no longer able to view all of my linked accounts and see balances. Why would an app update break that, since that data should be retained on the credit union side? I can move money to an “unlinked” account, but what caused it to unlink in the first place? And I can’t see the balances of unlinked accounts and there is apparently no way to link them back again.
The transaction list is a hot mess of formatting with nothing lining up and a mess of font sizes. If this disaster of an app is the best that the credit union can do, then I will happily move my money elsewhere. APCO CU should be embarrassed to have released this nonsense.
I can’t login
Every time I enter the correct password it takes me to the forgot password page and when I enter in the information it ask for it says it can validate the info, so I can not login to any of my accounts, fix this !!!!!!
By even giving review problems
Can’t rate because still can’t access, spent hours trying to on then trying unsuccessfully get help from number provided and my request for assistance with problem were not returned, so I drove to local APCO office, where every employee was engaged in trying to help customers having problems like me get access! Obvious system or implementation were not well planned or implemented!
By won't let pick a nick name
In the Old app I could see all my accounts at one time. Now I have to log in to and out of each account. I can’t get Face ID to work so it is even more tedious. I spent over 2 hrs on the phone with 5 different technicians (on hold more than I spoke with a person) to fix the problems and still no go. The app role out by APCO leaves a lot to be desired. These issues should have been addressed before forcing everyone to upgrade (not and upgrade if it doesn’t work as well the previous version). Gave one star because it wouldn’t let me give no stars.