I'd like to be able to reach a customer support. Can we delete categories that we haven't added? Seems like it has great potential, but leaving one-star until I can get some things figured out.

When this app fails to identify where you are there does not appear to be any way to add a new location.

I’ve been subscribing to this app as a premium member for backup since 2017. My premium subscription renewed at $9.99 as usual in November, but now the app is saying my subscription expired in December. The app is now demanding $29.99 to not only use the backup I paid for but access data that should be available for free. This feels like a scam. I can’t recommend this app anymore.

This is truly one of those “Why didn’t they think of that before?” breakthrough apps that really leverages the fact that your phone always knows where you are. There’s much to like about it that other reviews touch on, and I think this app will eventually become exceptional. It does have a few quirks and deficiencies that keep it from greatness, however, that I hope the developer will address. First, monthly comparisons are done primarily on total hours instead of hours per day. Unfortunately, different months have different numbers of days, so that’s comparing apples and oranges (or at least big apples and small apples). Yes I know I spent less time doing x in February than in January…because there are fewer days in February! Moreover, monthly and even weekly totals are interesting but irrelevant to our daily lives. At a minimum, we should be able to tap to switch between monthly/weekly totals and average-per-day totals. Another issue is that the “what you were doing” categorization needs more thought and structure. A simple list of possible activities without any nuance, systemic meaning, or easy and intuitive adaptability is ok for a “version 1” but ultimately misses the mark and needs significant innovation. Yes, I can add new categories, but when “lunch” and “dinner” are as disparate as “sleep” and “travel,” the meaning and utility (and ability to roll up activities into activity types) is lost. Moreover, while most places are associated to one specific activity, others aren’t, and the app doesn’t prompt for clarification for locations that could be associated to different activities at different times. What if I sometimes go to a given restaurant for breakfast and other times for dinner? (Hint: Replace “lunch” and “dinner” with “dining out.”) What if I sometimes go to a mall to shop, other times to eat, and other times to watch a movie? Yes, this will be a tough nut to crack for the developer, but it will be necessary if they really want to make this app meaningfully useful…and based on what’s in the app so far, I’m confident they have the talent do accomplish this and more. Overall, very good at present. I look forward to future excellence!

For retirees, it will always say: you tend to spend a lot of time at home on (any day of the week) This is not news to us; please tell me something else!

Canceled ahead of time so I wouldn’t get charged but charged me for a year. No way to get in touch. I didn’t want to sign up and i haven’t had a chance to even review if it works for my needs. Please resolve!

This app is great. I love seeing how much time I dedicate to going out to dinners per week. I wish that it used bar charts instead of pie charts

I’ve used the free app for a few years and have considered upgrading, but every time I almost do it, I realize that it is totally unsupported. No criticisms or questions are ever answered by the developer. Updates are years apart and weak. I will stick with the free one until it finally pisses me off completely!

I’ve used this app since January 1st of 2020 and have absolutely loved it. It’s been so great at keeping track of how long and how often I am at specific locations like work, home, or the gym. It’s really cool to be able to look back and reference. I had zero issues with it until when I got a new phone. I was unable to restore using the app‘s backup feature. However, the issue seems to now be resolved! So I can resume as a promoter. 🙌🏼

I just upgraded my phone for the first time since 2018 and just realized that my existing history on the app is not transferable even though I pay for premium and use their backup system. My phone phone has 0 recollection of the last 4 years of my tracking and there seems to be no way for me to even reach out to support to ask about this because their support page is not even available anymore. I am so upset and feel like I’ve been scammed the last few years.