If you don’t spend tons of money on this game , can’t build your city, train the army or do any researches and lately they wouldn’t let players who’s civic center didn’t reach level 21 participate in any events . So how to play , for who this game is ? Only for those who is spending fortune.

If you have thousands to spend, you might be able to compete. Events have terrible matched ups, to where same big spenders always win. Good luck.

I have maxed everything but I am done spent thousands on this game over the years wish you would go back to the first two years the game came out was much more simpler now it’s so complicated. good luck everyone

This game was fun years ago but now the customer service for people that spend a lot of money is trash! Don’t download it’s just a money pit

This game is a joke. Support is horrible. They will help one player but not help another with the exact same problem. They have a standard answer that goes like this…”We will forward your concerns to our developers. Can I help with anything else?” Nope since you haven’t helped with anything in the first place. Do yourself a favor and don’t download this game. Run away as fast as you can.

Game has turned into a money grab been playing for 5years now it’s like you can’t even keep up unless you’re spending thousands what once was fun is now trash

This game used to be amazing. Lately they have gotten money hungry and are coming out with too many updates. The game has become over complicated with too many updates. I was not a big spender in this game but did spend a decent amount monthly for upkeep. Now you need to drops thousands of dollars EACH UPDATE to even be able to compete. Multiple updates are happening every 3 months.

It is a good game until recently. Hackers get into accounts and steal. Certain players are compensated and items/cities restored. Devs give generic response saying you gave access to account. But the account stolen had a locked email and devs refused to help change password even with proof of expense history for few years. Then yesterday account is stolen, locked email and password changed to help thief which could only have been done by the DEVELOPERS. As of tonight player asked for help and nothing 10-2-2022

I would rate this game 5 stars but my old account was linked to a gmail or google play and now I don’t have access to it if you could get in touch with me I would greatly appreciate if there are ways I can get it back

This game literally has the worst customer support there was a pack I didn’t get to purchase this past weekend and I literally explained to them what all was in that pack and they still had the nerve to tell me that certain pack didn’t exist like come on I just saw it on the market but after all the back and forth messaging they still weren’t able to help me out