I’ve had this app for years, paid the ~$10 yearly pro fee. Last time I paid was a few months ago, in November. The app will no longer recognize my subscription and it has become so limited it is unusable. If you look at their web page, they list 3 subscription tiers at low costs. If you compare to their actual in-app pricing, all the costs are doubled. If you look on their App Store page, they have a confusing list of TEN tiers all at different prices for the same thing… a Pro subscription. App has taken my money and become unusable. I’m also looking at the privacy policy and they collect completely unnecessary and personal info which they did not collect in the past. They have no phone number or chat function on their web page, so they are not readily accessible. This app is transitioning to a scam. STAY AWAY! I’m requesting a refund now.

The app was recommended to me by my sister who has had great success with it. When I read the description in this App Store, it advertises A PRO membership is also available for a one-time payment of USD $29.99, which includes all PRO features and lifetime access. So, I downloaded the app just to check out the features and decided that I wanted to do the one time payment but can’t find that option. Once you’re in the app, it only allows you to sign up for it at the price of $54.99. I emailed customer support the response was: Hello, sorry 29.99 is discount price but discount period is over. Sorry for your inconvenience I feel that this is false advertising. If you aren’t going to honor the price that is advertised on the app description in the App Store you should take it down, please. Disappointed. I’ll keep app shopping.

Upon opening app, a popup appeared (in red) saying that the current version was not supported and needs an update. After updating, a similar message appeared (now in white) that the updated version isn’t supported and needs to update, but there is no new version to update.

Please fix this! My app won’t open on my iPhone nor iPad, and I paid for the lifetime subscription! I am to where I want to calculate everything and can’t! Please fix!!!!!

I LOVE this app, it’s so easy to track

Unable to open! Used to work just fine, but now it crashes when I try to open it. Which is sad bc before it was my top favorite highly recommended keto app- but now I can’t bc it doesn’t work at all. Pls let me know when there’s an update to fix this! I’m on an iPhone 11, if that helps?

I don’t want or need to lose weight. I never weigh myself. Therefore, I am one of those rare women who don’t know what they weigh. Don’t ask for information I don’t possess. I simply wanted to keep track of kilocalories to make certain I am getting enough. And to be sure I have a proper balance of fats, protein, carbohydrates, etc. There should be options available for people who don’t have any idea what they weigh and/or who aren’t wanting to lose weight. Such as being able to not write in that information and still use the application.

I have had this app for years and have recommended it to others. I believe I paid for it when I originally downloaded it. It now will not let me log more than 5 foods a day without paying for a subscription. If I have to pay again, I may be looking into a new keto app to see what is out there.

My only gripe is the UI looks like it’s from 2015

Carb count is higher than actual. Cancelled my subscription.