Trying log on n it’s just loading

i completely forgot about this game, but i will just say i used to play this as a little kid, it definitely deserves a high star rating. there are lots of educational games and resources that will actually make your children learn something, and yes, i learned something from this app… the app has this land where you make a character that travels when you play more games and yeah, very colorful, adventurous. 9/10 and 4/5 are my ratings!

The app will not load and my daughter is devastated. Don’t bother downloading it until they update it. Zero stars. Unacceptable.

App only worked for 20 minutes. Now it’s stuck. Content seemed good before crashing.

I have paid $26.65 4 times in 2 years and this app isn’t even on any of our devices. I have searched now 2 hours how to remove myself from this recurring charge. I found a 1800 number and hope they can help me today! Ridiculous set up to retrieve acct info total turnoff to be so ripped off

We had a computer and bought more books. How to find this “connect” app? Really terrible

I like the app and my 3 year old does too but there are too many bugs. The app closes, freezes, or is stuck loading every 5 minutes. The last update was a year ago so the developers obviously don’t care about making the product functional. After this month ends I won’t be using it until they fix the app. They’re just stealing peoples money and I’m not going to support them. I’ll be using abc mouse from now on✌🏾

This app is frustrating. My 4 year old loves it, loves the games and learning and collecting rewards and that’s why we bought a subscription. Unfortunately the app hardly ever works consistently. It has major issues loading just about anything so when we complete an activity it will crash, when opening the app it will crash, when we finish a Learning Adventure lesson to collect a reward it will crash, etc. The worst thing that has happened to us is that my child had collected a fair amount of collection pieces as well as character customization options that just disappeared and the app acted as if we had just started the app for the very first time despite us having 12 certificates and saving our progress. We have contacted customer support a few times and they’ve been less than helpful. I uninstalled and reinstalled the app (three times) which didn’t solve our issues and the only response I received was “It seems to be working on our end.” Based on the reviews I really doubt that considering I know somebody that has the Leapfrog tablet and they have the same issues we are having on iOS. I caution all parents because while the games are great the execution is incredibly frustrating and the lack of concern for support is downright infuriating. I was hoping they were fixing these issues but reviews from 3 years ago tell me that the concern for the developers isn’t in fixing these issues.

The overall thought is super nice. The app is fun with bright colors. However it crashes ALL. THE. TIME. I constantly have to restart our iPad to get it to work again. Super annoying as it’s a great app BUT super buggy. Definitely not worth being subscribed and paying monthly/ yearly for an app that just won’t work. Pass

Ding a ling