It’s one of the favorite parts of my girls’ day! Fun songs and activities

It won’t even let me sign up in the app and continually crashes. Get a new app developer, please. I’m sure this would be helpful to have as a resource for homeschooling. It looks promising but doesn’t deliver.

I used to use this app, and liked it for my preschoolers, but haven’t been able to use it for years. It always crashes. Too bad!

2022 Review: Appears the developers have not fixed the issue from 2017. Web developers in the family and wonder if the developers who work on this are stateside or overseas. We are through the first 2 floors of the museum-equivalent to 30 lessons in the paper curriculum. The app has hung up 3 times so far. Logging out and in has allowed kiddo to continue, but this last time she only progressed through a couple of items in the first portrait before it stopped working. Currently using 3.5 gig’s of storage on our device with 30 of 155 lessons completed. We've removed all photos, movies, and music One should not have to remove and reinstall this completely. 2017 review There really is potential here, but it needs more work. The data is stored server side, but as we progress the app takes up more and more space on our device and we have to delete it and reinstall from the App Store with greater and greater frequency. We are currently 18 letters in on part 1 of 2 for kindergarten. We are using the app in conjunction with the print curriculum, so still making progress but I kind of wish there was a parental way to skip lessons as we sometimes work through a good chunk on paper and it would help if I could progress from where we are rather than having every activity locked. At first my child was excited to do the lessons, but some of the listening ones like the jack in the box or pig laughing are getting old and she has started to refuse to do some specific ones. Also, the pronunciation of the phonic sounds includes a very strong shwa or a vowel, like saying rah for R rather than urh in songs and videos, which the written text instructs to be careful not to include. It’s frustrating to experience the contradiction.

I keep trying to create an account and the app will not move on to the next page. Even tried it on different devices. Still nothing.

We have used this app for years with multiple children. We lie the app itself and the way it teaches phonics, but after numerous, repeated technical issues I am losing patience. We’ve reached out to Customer Support many times. We got a response once, with a suggestion that didn’t work. No response to later emails. My kid keep asking to practice their phonics, but we’re now going on four months that I’ve been paying and couldn’t access the app at all on any device and still no help from customer support. I think we’re done with Phonics Museum.

I’ve been trying to cancel for weeks. Every time I try I get an invalid link or a webpage with random letters and numbers. So frustrated!!!!!!

This is my second attempt at purchasing the app a year apart from each other. The kids love it when it works, but the app is unusable. It stopped working after about a week. It is frozen on the log-in page. My kids are disappointed, and I’m frustrated they don’t have access to something we purchased. I reached out to veritas press and have heard no response. Also, they have to start from the very beginning of the program each time - there is no measure of prior knowledge, so my older child is stuck having to go through the content he has already mastered to get to skills he needs to focus on. It would be great if I could use it, but I can’t. Save your money.

The app was included with a package we purchased. After several months and many phone calls, emails and service chats, we have not accessed it once. I have it on my calendar to call or email every two weeks just to be told the “supervisors” are “working on it.” This is an improvement, however, I was previously told I had a log-in email but must not know how to read email. I love so many things about Veritas, but it goes this way sometimes.

App doesn’t work most of the time. Unable to progress and have to call support. Super frustrating. Used for several months, wasted way too much time and money. Trying to cancel is beyond frustrating.