Betterme has been an awful experience. I initially ordered this service last year. For over a year I had been asking for basic functions of the app that I had purchased to work, but 0 customer service feedback (even through the app). I reached out several times requesting some sort of remediation of what didn’t work and not only did I NOT receive any support, I also was charged for a full year of service assuming that I would have a service provided. Betterme has been a awful experience with no support. Save your money for an app or people actually respond to your feedback.

Signed up using a discount for $13. They charged $13, followed immediately by a $59 charge that I did not consent to nor was it shown on the statement. I have emailed multiple times and they are just ghosting me. After researching, I found that this was extremely common. One person kept receiving charges after cancelling that he had to close his credit card and get a new one. SCAM. I did get access to the app, which is basically just videos of any common workout you’d find on google. JUST USE YOUTUBE, ITS FREE. The app also lets you input food and it probably calculates things, but there are free apps that do this. MyPlate is a government website designed for this. HORRIBLES HUMANS RUNNING A SCAM.

i loveeeee this app. i love having everything all in one place and i’m obsessed with the energy and cohesiveness of it all.

They keep charging you after cancelation

Paid for this app. Used the app. Updated the app. Couldn’t log in. Says email not found. Contacted customer support. No response. Waste of $30.

I signed up for and paid for a 3 month program that was suppose to move to a monthly charge. My bank blocked an attempted charge of 64.99 at the end of that 3 months. I went into the app to see what it could have possibly been for but my membership was canceled, which meant I couldn’t access any of my billing information nor view what that charge could have been. When reaching out to my bank, they shared that this company has been marked as a financial threat to their patrons, due to their sketchy billing process and lack of communication. In doing my own research, I found that I am not the only person that has had that happen.

I uploaded this app to see the price never used it and was charged for a subscription. Never signed up for there service.

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The short workouts are surprisingly effective. I have heard that short workouts can be as good for you or better than long. Works for me!

Be prepared to have money withdrawn out of your account without warning, and the price with pictures you are not satisfied.