Helpful but easily taken advantage of on the caregiver side
As a caregiver, it’s a very helpful tool to try to find jobs. However, as someone that is also marketing themselves constantly on this website and the burden of proof so to speak about how great of a caregiver you are, no matter how much experience you’ve had before care.com, is unfair. If I could convince every person over the last 15 years take time from their busy days and sign up on care.com and review me, along my supervisors of other caregiving services I’ve provided through companies, I’d be golden. Instead, this platform relies entirely basically on your ability to get your past pre-care.com employers to do that, which they may offer to be an excellent reference but until you’re being seriously considered, that doesn’t help too much and in my experience, they won’t necessarily offer to take the time to create a profile just to review you when they aren’t looking for a caregiver actually because it is a lot to ask and the other way to get them to it relies on giving the website their information, which I’m not sure my families from the past would be too happy about. So, while it can be a useful tool, this platform also leaves much to be desired on the side of caregivers. For example, let’s say you run into several different male profiles ostensibly looking for a long time nanny or very frequent babysitter. I for example, have run into a father who low balls caregivers when desperate after either his last caregiver quit once she figured out his tactics or was fired for figuring out his tactics, which were to explain that one son did not handle the divorce well, as if it happened really recently, and had some behavioral issues like ADHD. I’ve done this for years and am in the middle of getting my degree. I know what ADHD is and the many different way it presents, and what I experience the last day I was there was nothing of the sort like adhd. Did the child probably suffer from that amongst other behavioral problems? Most definitely. Should I have been made aware of those other behavioral problems that were above and beyond what was described to me, and looking at this person’s track record with nannies in the last few months since he joined, it appears he does the same thing to all of us: find someone experienced. Engage them with the idea they would be paid a higher price than he has in mind. Then after having the children at the table throughout the entire interview process, including the part about the behavioral issues in which he makes that seem like it’s very low key, low ball you in front of his children while stressing how much they like you... “would you like to have her as a nanny” until you accept the lower fee with the promise that in a month you will reassess the fee. However, you never get to a month. Instead, and it’s an established pattern if you look close enough at how many ads have been put out by this father, all with almost the same wording and how many people have responded and been hired, only to be fired or quite within 2-3 weeks, as then another ad goes up, while the man lies to you, literally within 12 hours of the next time you were to work with no warnings, only praise, that you were great, only his awful ex-wife up and suddenly changed the schedule and he no longer requires your services but will provide you with pay for the next day, along with a sterling review. Then he does neither despite requesting both it many different ways.
Finally you go to his page and you figure out his game. But there’s no way to report him, not really. He didn’t sexually harass you. He didn’t verbally abuse you. He didn’t do anything but use the facts that care.com is not set up in favor of the caregiver and that there’s no way to call out his scam and he keeps on doing it.
Care.com, why is it that our former employers can rate us but we cannot rate them? They can give us awful reviews or no reviews at all while the caregivers, who can be let go because we, without saying a word about it even, figured out that we had been played into accepting a lower rate, but we can’t review that father or mother looking and say “this father kind but also using care.com to scam you out of money you deserve. He will under-exaggerate just about everything, including the level of cafe and attention his children need and then tell you once he low balls you and pressure into taking it IN FRONT OF HIS CHILDREN, that we will all reevaluate at the end of the first month, knowing there will be no end of first month because care.com gives him almost all the control and once you figure out his game, you cannot report it to anyone because there’s no “review this provider” button to warn others. Since joining back up, I’ve wasted more time and money on this than I care to think about including tonight.
So care.com, why can’t we as caregivers, also provide reviews helpful to our fellow caregivers? Why is that privilege reserved for only one half of this website when really, we are the ones walking into strange situations, interacting with strangers all the time and trying to land a job? We are the ones more vulnerable than the people on this website allowed to give reviews and we should be allowed to give those reviews. Whether they sound like the ranting is of someone fired or legitimately concerns, we as caregivers have just as much of a right to make them and more over, it is in our best interest as a community to be able to. Because the people looking to hire us are also just as biased as any human being and can also provide unfair reviews, so if that is the concern in letting caregivers provide any feedback about former employers beyond things that are rising to level of reporting them for harrassment of some kind or more, it is a poor system.
Let caregivers review their bosses. It’s the fair and safe thing to do.