Restaurant Connection

Just don’t do it to yourself. Terribly slow, horrible app, and just zero positives (would give 0 stars if possible)

The app is constantly breaking and glitching out in weird ways. Often need to force close it and restart the whole experience.

Tried the app fives times, order was actually fulfilled two. In theory it is a nice way of working with locals restaurants, but the service just doesn’t work.

This is literally the worst app I have ever used in my entire life. I don’t know why any business would use it because it never works and they are literally losing money from customers who would like to order food for deliver my but can’t because the app is so terrible. Review would actually be a negative 100.

I ordered a single entree which was mad completely wrong. Called customer service they offer to remake or refund. I asked for refund as I wasn’t going to wait around for another hour (the have the slowest delivery). They were only willing to refund the entree not the $7 delivery which I think is ridiculous. The customer service rep Shauna came on the phone with a horrid attitude. The owner should really review her recorded phone calls. You’re in the customer service industry, attitudes in this positions help no one…. Left a poor taste in my mouth and will be leaving reviews elsewhere and disputing the remain charge with my bank.

Deleted my order before I was done TWICE! Would not accept 4 digit CVV for Amex. Never again will I use it.

I would give it a zero star if I could. The order was placed and the status is updating. After I see the order is "on the way", suddenly the entire thing disappeared. My credit card is charged already. But no delivery. I couldn't find the order anywhere nor an order number. I called the rc person said they couldn't find anything either. worst experience and total wast of time. Avoid it!

Poorly designed app. No option for PayPal or Apple Pay to protect my credit card number. Get on it RC

Just an awful application. Awful time logging in, ordering, paying, on mobile on browser, and on the app. Would advise trying to mimic a company like Toast. Just wild that an app like this can’t be made to be better/easier. I’ll just call it in next time instead of this hassle.

I have been trying to order pick up from one of our local restaurants for the last 45 minutes. As with all of us, we use these apps all the time. This one is beyond bad! It continues to ask for information that is already in there, and when I attempt to pay, it tells me that the pick up address is not correct! Keep in mind, the pick up address self populates for the restaurant I am ordering from. I redid it three times and then just gave up. I will either go to another restaurant or call. Why any restaurant would knowingly use these guys is beyond me.