I have an account on my PC which I’ve had for years. Downloaded the app into my phone. Logged in using my credentials. Log in failed. Tried again. Log in failed. Asked for new password. Log in failed. And so it went on. Not happy.

Very inconsistent and unreliable, at times renders the phone useless to the point of needing to be restarted. Not worth a time or subscription.

This app is terrible. It would work on some of the laptops but not others, and would work on some of the iPhones but not others. I spent an hour on the helpline with a technician who was very nice and methodical but could not figure out why it would work on all of the iPhones. It is a terrible waste of money and I’ve been told by my IT manager that there are better products out there. So shame on me for believing in the Webroot name and buying it. Also, as an almost comical point, I was told I had to set up two separate accounts because I purchased a total of 10 product subscriptions and they said I could not link them all to the same account. How hard is it to tie the various product codes to a single account??? Hey, maybe I can set up a new account for each one, so I can have lots and lots of usernames and passwords just to manage this product - even though it does not even work as advertised. Webroot should be ashamed. Save your money and buy a better product.

This VPN is “good enough” if the price is right to you. I use it because it was bundled in a multi-year subscription for webroot antivirus. Very satisfied with Webroot antivirus but this VPN drops connection *consistently*, throughout day, everyday. Regardless of wifi or cell service locations, it’s bad. Different connection times between devices as well. PC can take minutes to establish/re-establish. iPhone/ipad: <5 seconds. If you’re looking for IP addy in specific states, not there, only US regions and certain countries.

Screen is green with the Webroot banner and keep on showing for an hour don’t think it even goes thru

Closes after entering password 👎🙄

It keeps logging me off. I hate signing in every 4 minutes. Does not auto connect. I ultimately went with HMA (Hide My A--). Much better than this.

At this price, coupled with the lack of transparency concerning where your data is going/being routed through, spend your money elsewhere. However, the UI/UX does deserve some credit for fluidity/design.

Renewed in March 2020 still can’t use on my mobile devices. Tried removing and reinstalling- didn’t work. Tried restore previous services- doesn’t work. If you are looking for protection on mobile devices look elsewhere because this isn’t worth it.

Terrible product...can get anyone to help. Support is bad. Downloaded this and can’t get it to work. I will uninstall this.