Best mobile banking yet. Great interest return monthly. Easy to use. So easy to pay friends who also have this app. Helpful customer service reps. Highly recommended. I am a loyal T-Mobile customer.

I have been a customer for years. I actually transferred from Sprint money is fine app and they destroy your money however, if something should go wrong as in case they do not really help. A scammer sent me a check and hired me to do a job. I wasn’t 100% sure about the situation and I deposited a check and was told to wait four days which I was glad to make sure the Funds were available. The next thing I know they my account and they want me to research a bunch of paperwork and send it to them to prove something. I’m not sure what. The lady then close my account and sent my money back to me again a fraudulent check was written to me and a job I was promised disappeared and I didn’t receive money for the job and then T-Mobile closes my bank account so my experience is not great as far as that goes if you ever have difficulties, they’re not on your side. I thought the reason we waited four days was to make sure your funds are available. I didn’t realize that I needed to know that prior to deposit.

It’s sad u can’t even open account I been waiting for 6 years .. I tried today and there still no option .this shouldn’t even be no type of advertising for this app !!

It is perfect and always realible

Chime is way better.

I can’t access my account anymore. The app crashes upon login. I thought maybe it was my phone or service but I see others are having the same issue. All of my apps work just fine but this one. Why won’t they let anyone access their account? It’s not like I could walk into a physical bank to fix this issue. I may be closing my account soon. Thankfully my direct deposits go elsewhere. I can’t imagine the frustration for others.

Been unable to access my T-Mobile money account for most of the day. Phone calls to customer support are useless and they lie to you. First guy told me app was down and they were getting a lot of calls about it, yet why was there no communication from T-Mobile about this app issue? Second time I called guy tried to just brush me off and told me they were now getting a lot of calls that the app was working, and that this problem with the app “happens quite frequently” so I should just “try again in 30 minutes”. I told him I had been trying for hours already. He was absolutely no help. Thank God I don’t keep any significant amounts of money in this account, but it’s still frustrating that I don’t have any access to my money.

I can input my login, and security code and then it shows it’s processing and then it closes out of the app entirely. I have been unable to check my bank account in days.

When this is the only way to access money with them and the app does nothing but crash?? Not a good for the customer. Deposits take FOREVER to get credited to your account and its way to complicated to get money in or out even when the app is working.

iPhone 16 pro, crashes on login.