Don’t help the researchers for this app
1
By IntrovertedLola
I was asked to help researchers by using the app and was never paid. They basically got free data for their glitchy app. Don’t use if directed by a research team. They DO NOT pay you!
Glitch
3
By jason_in_OC
It’s a great app, but unfortuantly half the time I try to make an entry, I get a blank screen
No Customer Service
1
By Onemoretime7680
Tried to reach out to resolve a billing issue - have never heard back. Seems like there’s no way to reach anyone & once they have your money - they’re happy to be unreachable.
Bugged to the point of being unusable
2
By Dan_App_Reviews
Can’t use most of the app. Blank screens, connection error messages, inescapable loops of “tap-to-open-the-thing-to-try-to-open-it-get-notification-tap-ok-return-to-thing-tap-the-thing-to-try-to-open-it…” Frustrating. Trying to use this app almost always makes me feel worse, not better. Maybe the content is good. I wouldn’t know.
Tedious and Useless
1
By Konigsberg Belongs to Germany!
The only part that made me feel better was when I deleted it.
Intrusive, glib, and disregards input
1
By kiscawe
This app is not designed for people who have problems that exist outside their own thoughts. It’s definitely not trauma-informed, and has no way to support people who try the exposure therapy it recommends. It doesn’t even have a way to determine what kinds of things a person is avoiding, yet still recommends exposure therapy.
The responses from the program are not help and disregard user’s answers.
I’m trying to live gracefully with a painful, degenerative illness.
This app is NOT:
-Trauma informed
-Considerate of people with disabilities or living with other extreme circumstances such as abuse, civil unrest, or poverty.
-Designed to give an appropriate response to input. Regardless of how you respond, it gives unhelpful prompts assuming your emotions are based on a “thought error.” Claims (sans source) that the majority of all low moods are based on thought errors. Based on what peer reviewed studies?
This app does:
-Make fun of you for having a low mood. It’s response to me feeling low today because I received devastating medical news was, “Did you call out of work today and stare at a piece of corn on the floor?” Then implored me to find the thought error on which my mood is based after I answered twice that my low mood is NOT based on a thought error.
-Continue sending prompts after I deleted the app.
No support
1
By Mally S.
I loved the app but couldn’t access the sessions due to a glitch. I reached out to App support twice via email, the App Store, and on their social media page. No response. Download only if you really like throwing away $99.
No contact support whatsoever!!!!
1
By Livinonthedf
I like the layout and how this app is supposed to guide you through CBT. I paid for the premium subscription to access all features and was really excited to get started! But there were a few app issues I would run into (like not being able to proceed to the next module after finishing the one). I emailed the support email multiple times with no replies for assistance with the issue. So after 2 weeks I canceled my subscription and deleted the app. Shame.
So so helpful
5
By thismicknameistaken1
This app is really incredible. I don’t have enough good things to say about it. This is the first review I'm writing for an app, that says a lot for me! It’s been helping me tremendously as I navigate through a lot right now. Thank you to everyone who contributed tomaking this happen. I hope many people get to use it and see their days getting better.
App glitch
3
By triSHA2016
I did not finish the introduction part and then the application froze. I’m trying to uninstall and reinstall and will update review with progress.