Users report frequent crashes while performing work orders. Data lost include notes, pictures, timestamps, and observations. This is incredibly cumbersome, as the work the technicians are doing requires being in the resident units, so they are having to go back into units to redo work orders and inspections for proper documentation. The only solution we found is to delete the app and then reinstall, but that’s a very temporary solution. I wish Yardi would fix the app. The idea behind the app is great, the execution is not.

This app its bad i use it every day i dont hqve no choice you have to log out and log back in more than 10 times a day i do maintance no other choice wish the company change this system for a better one you

Crashes, signs out all the time. When closing a work order signs out and won’t let me save my notes, easier and faster to use my desktop than this mobile app.

Constantly crashes Always have to log out and back in Doesn’t save notes Everytime it’s “updated” there are new problems

Have to use them app for work, constantly has issues. Always crashes, always issues signing in to even access the app. Everything loads super slow and often doesn’t even save your data. The day I never have to use this app again will be glorious.

Constantly crashes - does not save any user data - CONSTANTLY have to authenticate. This app makes my job worse. I miss paper.

Huge improvement from old Yardi apps for maintenance and inspections, able to add video attachments. No crashes so far.

App is trash, and I have to use it for work which is very unfortunate. Constantly crashes and full of glitches, on both iPad and iPhone.