I really enjoy the app but since the merger from sideline to index my logo does not send automatically with my messages. I’ve been waiting for the “bug” fix but it’s been close to a year and still the same issue. When will this issue get fix?

I’ve tried several competitors and this has won. Sending out blast, text payment links, special text sound and keeping my personal number private was my 1st, goals. I’ve been around several years and it keeps getting g better. When I’ve had a problem, the response time is quick! Thanks for features I’ve not used yet too. Plus when you send group text, the response is directly to you, so others don’t see it! Another great feature and list goes on!!!!!😊

I am so confused. When I first bought this app, it was transferred over from Sideline. Another words I was told that it was a merger between Sideline and your app ““ index. However, upon having it for at least two to actually four years now you guys have circumvent changed the apparatus in there in which I am being charged way more than previously entertained or contracted. you guys up the pay on the contract or up the payment requirement on the contract without any notice on your behalf, or towards mine. Subsequently I had to let the app go which I’ve had for four years the same phone number because you guys decided to raise the price $10 from 1499 to 2499. Now, the fact remains that I did not sign up for 2499. In fact, I originally signed up for 999. I want to know why it is you guys want to charge 2499 and I have no access to my old line anymore will I get access to my old phone number if I continue my subscription I do not want to pay 2499 because that’s not what the agreement was. I will contact my lawyer if this issue is not Resolved within 24 hours and 99 seconds.

I was using this app for product sales from my social media, using specifically txt, my account/# was abruptly suspended and hundreds of my txts with customer shipping addresses disappeared. Reason: was told my account was a spam account from the amount of txt going in and out, I did not do a single automated message, every txt was literally typed by my thumbs lol, anyway if u use this app be aware that you can randomly lose all txt msgs

When they were Sideline this company was reliable. Since the transition, this has become the worst service on the market. They transferred my number and it immediately stopped working. I reached out to customer service and they told me that I wouldn’t be able to get in touch with me again until after the weekend. There were still two hours of service time on the clock when I reached out and they informed me to “just wait until Monday.” I run my business on the weekend and informed them of that, and they had no interest in helping me until a later date even while continuing to text me. They charged me for services that were never provided and continued to be unhelpful all throughout my contact process. They charge more than Sideline, have non-functional features, the worst customer service, and no discernible interest in improving. Avoid at all cost!

Whenever someone calls me, it shows Index incoming call

BEWARE!!! Read before downloading!! Title. Back n fourth for an hour to finally be referred to tech support. Chat window replies very slow. Offered to upgrade me to $25 a month for the same exact pro plan. Business is being held hostage because the main line, this phone, is not working.

I tried to create an account but unable to do that. it keeps saying “There may be an issue with your connection. Please try again or visit our help center if you need a hand”

This app is starting to annoy me My messages are coming up hours later….there is some type of delay. I have sent emails about it, but no one has answered

I initially loved the service but it recently became terrible business service. I would not recommend this as a small business phone. Worst call quality ever.