This app is your all-in-one place to track the gazillion miles that you’ve accrued over the years. Not gets crazy trying to keep track of it all. They even monitor your flights. I’ve been notified of flights changes even before the airline tells me. I love it! The con for me is not having credit card renewal dates. Many of us have cards with fees so having those renewal dates on hand would aid in deciding whether to keep or downgrade cards. That would make this app absolutely unstoppable!

The app used to be great! I loved that I could keep track of my, my husband’s and our business card accounts in one place. I loved that the accounts auto-updated and kept track of the various credit and benefits of each card. However there has been an issue in which none of our chase accounts are updating on the app. Last chase update? One year and 3 months ago lol. I’m getting an error message every time saying “this part of our site is not available”. I contacted support, and after some unsuccessful troubleshooting, they advised me to sign in on a desktop. They were unable to assist beyond that, and had no answer as to when this problem would be fixed. What’s the point of having this app if I need to log into a desktop to view my balances? I’ll use the 10X travel desktop tool in that case, since AwardWallet has been sitting on this issue for months. If the problem is ever resolved, I’d be happy to reinstall the app and upgrade to the subscription.

I have tons of points scattered all over the place. This app helps keep me together and saves me a ton of headache. I’m also using my points better and not just allowing them to sit in the cyberspace abyss. I love that when you link it to your email it reminds you of points you forgot you had.

Great app I have used to keep all my loyalty info in one place. No competitor does this as well.

Works great with most of my rewards programs. Hopefully, the major US airlines will allow AwardWallet access. Geez, even FinnAir does. Updates work smoothly, though sometimes an error will show up. This may be an issue with the reward site, not AW. I usually do a manual update or wait a day. Typically, the problem site will update the next day. So far, 90% of my programs update w/o issue. Even the manual updates reqd by American, SouthWest etc are not a big deal. You have the option of allow AW access to your email so it can read award statements. Or, you can email the statement to a AW email address for processing. I find it easier just to check my Apple Wallet miles and update AW with that. There is also a nice auto-login feature within the app to each site. Given the complexity of dealing with hundreds of miles and point sites, AW does a great job. You can protect it all with 2FA if you want. Finally, AW provides a ton of information about each reward program. That way you don't have to open up multiple websites and hunt for it. All things considered, absolutely worth $30 a year for premium.

I love being able to track all my awards in one app, the most helpful support also!

I love the idea of this app, and it is *mostly* executed well, but there are some things I wish they’d improve upon. If you have Chase cards, the connection doesn’t update automatically and has to be updated manually on a desktop which sort of defeats the purpose. Some other connections randomly fail for no reason. One program they claim to support just doesn’t work at all, keeps saying my username or password is incorrect when I’ve copy-pasted it direct from the website. Support kind of shrugged it off and acted like I was the only one having the issue. Despite the connection problems, I like having my trips all organized in one place and it’s nice to keep track of random dining/shopping rewards that I’d otherwise probably forget about.

Started with my USAA AMEX rewards card and when that failed to reflect a reward balance I tried my Best Buy Mastercard. That one also failed to reflect a balance. Not even going to bother setting up any of the other ones. Thankfully I tried before I upgraded to the paid version. Deleting and moving on to try another…good luck!

Asked me a security question to login “what’s your chase login” before access. Deleting the app, feels like a scam

1. You need to provide your password for your loyalty program. 2. There is no button to delete award wallet. You need to use contact us. You need to send a request to delete your award wallet. It will give a link to delete.