No integrity. Does not value customers.
1
By Waylor2697
If a host promises you a refund in 5-9 business days and changes their mind after never sending said refund don’t expect air bnb to hold the host accountable. I would post pictures but there is not option to do that.
Better than VRBO
5
By Casey117366845
“”
Account suspended for discrimination
1
By RealPerson193
Got an email from Airbnb this morning saying my account was suspended. Why? Because I used the word “hispanic” in my review.
Need filters back
2
By ccccollin
Please bring back the filters for A Frame/Cottage etc. So hard to find unique stays now!
Money over customers
1
By A-NW
In my opinion & from experience, Airbnb does not care about customers experience. They failed to protect me from a host retaliating for filing a complaint & canceling my stay. It seems like money is more important to them. But where will the money come from when customers like myself stop using their platform. I’m absolutely disgusted by how little regard they have for women traveling solo. Not a company worth spending money with.
Airbnb’s Ratchet, booking.com better
1
By sinbad11111
Pitiful company! especially Kim from the air bnb low support team and they don’t know or care that there are people selling drugs and running illegal air bnbs such as trap houses. I truly got punch by a drunk guy randomly in the first 5 mins of moving in for a few days and reported it to Airbnb and then they tried to blame me because I reported it like I supposed too! I have a daughter and these days compared to years ago in Los Angeles is absolutely disrespectful and illegal on there app.
Pushing experiences too hard
1
By Lazergunspewpew
It keeps defaulting to experiences search and it’s so annoying
App is not working in iPhone air
1
By uabylbekov
For some reason App is not fetching any data, app freezes on loading main page and then crashes
Host and Guest
4
By Seattle2999
Enjoy for hosting and staying.
Refund takes ages
1
By Mr. Marine1357
Sent in a reservation for a place for a week. The reservation was canceled and now I’m out $750 for the next two weeks because it apparently takes two weeks to transfer something that took me five seconds to pay for.