When I looked into to this and purchased this app for my grandchildren I did not think there would be commercials. Also there was very few episode's available. Severely disappointed as they really liked it. I have canceled before the free week was even into one day. Im hoping that the company does not charge me as I have read many in the reviews are having trouble canceling there subscription's.

My little one loves the color crew show and got the app so I can easily get the show in for her without navigating YouTube but I have yet to find a free feature on the app. Everything I click on requires a paid membership. While YouTube is free and has auto play so I can set her down and she be happily distracted so I can get stuff done

Might be the greatest app…. But I can’t activate a subscription or do a trial so I guess I’ll never know.

I don’t write many reviews, which shows just how much I love the app! My family has been watching babyfirst on and off for the last 5 years - we started on YouTube, then after my second child we started paying for the subscription. I remembered them absolutely loving the videos - especially anything with the color crew and/or Goo goo and gaa gaa! We recently came back because we now have a third child. The service is just as good as I remembered! The customer support service was excellent! They helped me get the subscription back up and running when it didn’t recognize that I paid for it.

Crashed the first time I opened it. Tried again several times and even started a free trial and it crashed every time I tried watching any shows or the livestream. Cancelled and uninstalled immediately.

I figured that some of the options (games) would be subscription only, but I did not expect to find only 3 (that’s THREE - 3!) of the over 500 video clips would be free. There’s 17 shows highlighted, but only 3 of them have one free video. And I had to actually search for them. So not worth the effort for my 2 year old. I subscribe to the TV channel, so I’ll just start recording episodes on my iPad again. They work well on long trips in the car, and I don’t have to pay to see them on another device. Deleting all the apps now because the phone app gets boring after 10 seconds.

The educational materials in the App is awesome. I don’t/didn’t have a problem with the program or materials in the program. My problem was not being able to go into the settings on the app and cancel subscription, instead I had to go through an act of congress (per say) to cancel that shouldn’t be. Too much strolling and redirecting. Also charging my account after submitting a cancellation three days before2/24/23 cancellation 2/26/23 and cancellation not taking effect until a month after cancellation 3/26/24, which I don’t feel make sense. I feel subscription should be refunded, will update when given an explanation. Help me understand please!

My kids love baby first! We have had some issues with the app and the customer service we received was quick and fixed the problem! So willing to help and make sure that everything worked well.

I can’t play and games and I have a iPad that I can’t pay on my iPad

I got this app so my son could watch BabyFirst in his room without cable, solely for the live broadcast feature. IT’S SOOOO GLITCHY! It’ll freeze, reload (to the same commercial from when it froze) then freeze again. When it attempts to reload, it only loads to 33% then spins repeatedly on a black screen. I’ve closed/reopened the app and I’ve deleted/re-downloaded the app, nothing changes. SO FRUSTRATING! PLEASE FIX THIS!