The app needs a software update. It’s clunky and has a permanent red badge “1” notification.

I love Guitar World. I’ve been reading it since well before there was a digital version and I’ve subscribed to the digital version for several years now. However, the changes I’ve noticed lately have me considering canceling altogether. The company seems to think throwing in random pop-up ads whenever I come back to read are a good idea. You’ll see pop ups for “2 MONTHS FREE”* or “COMPLETE YOUR COLLECTION”. There were very few in the beginning, but they’re becoming more and more common. Why do companies always thing “more ads” are a good idea? Leave the ads in the pages of the magazine where they belong.

Not cool.

When the app actually works it’s ok

Yes, I paid $24.95 extra for access to all issues only to lose access of issues I had in my collection from January through June of 2021. I have contacted Customer Service several times and what should be a simple problem to correct is still unresolved. Proceed with caution with these promos. Otherwise, almost as good as print. I was hoping Digital would be more convenient though.

I don’t know what the problem is, but they just can’t get it correct. I feel Customer Service, is not doing it’s job. I’m thinking about canceling permanently. I can’t download any of my digital edition copies. Absolutely ridiculous.

No real support, lose all your past issues, no phone contact for United Kingdom who controls the App. No fixes. Apple will not get involved with this as many reviews complain of App Failures and lost already paid for issues. Downloads gone, not in the cloud. Emails of dozens take days and days to get a non fix response, then days pass before another non fixed response. Screen shots sent fail to get delivered, mail box full is response , or logs go to another Future company that says not them yet on App Future is main name of App and help menu asks for log and controls where it goes ? They must believe we Americans are idiots !! Apple needs to shut this one down. Enough of this 3rd party hide behind, your customers are being robbed of paid for content !!!! Stay away from all their Guitar Magazine Apps from My Magazines Direct and Future Publishing Apps !!! APPLE HELP US !!!! No real support at all, things go from bad to worse when you email. Their help inside apps that instructs what to do crashes you and you lose more issues. I have 2iPads, different versions, problems are on both and on their Guitar apps only, more sofistcated software works well, stupid magazine dumb app fails. The editors of these magazines , the advertisers all should also be ashamed of their loyal customer base being ripped off. App needs a total overhaul or shut down refunding all. There are plenty of reviews all with same app problems...What will it take ? Class action lawsuit possibly ? Lastly receipts from purchases to prove you paid are links that go no where all of a sudden. Until fixed if ever save your money.

Buyer beware after years of being a loyal reader, o suddenly lost all my magazines. I had purchased all back issues and was up to date. Contacted support and we are now 10 emails over 2 weeks in and they are not able to restore my purchases. Customer support is non-existent

I used it and it helped me alot

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