Difficult to use
1
By funhog 2.0
I just bought the premium subscription because I wanted the on demand workouts. I can’t find them/figure out how to access.
Very frustrating
2
By pixiehope
app won’t let me activate my subscription. App isn’t built user friendly and barely does anything.
Barely functional app
1
By Snarky Mark
Sigh. Please pay attention and do better, RW.
SAD TO SAY GOODBYE
1
By RJDM
Today is a sad day for me, being a Runner’s World reader since the eighties, it’s time to not renew my subscription. I can’t open the magazines even I had paid till tomorrow. This app doesn’t work. I sent emails and I didn’t receive any answer.
Sad that Runner’s World had changed so much and don’t pay attention to their loyal customers.
Reinaldo Daes.
Didn’t let me sign in
1
By Dense01
Refused to let me sign in. I even went online and changed my password, and it still didn’t work. Would love if this would get fixed.
Subscribers can’t log in
1
By NYCKat
Same as others have noted. I have an RW+ subscription but the app doesn’t recognize my credentials.
Run Fast
5
By Bibster135
I love this platform, I am usually not the type of person to read to much. But Runner’s world really gave me the motivation to read what I love. If you are into running I highly recommend Runners World.
Lack of customer service
1
By Brandyovanek
I signed up for the app, hard copy magazine and other perks. The app continually asks me to activate my subscription and when I follow steps in the FAQ section it doesn’t work. I have repeatedly reached out to the email provided with no response
Can’t even use what I paid for
1
By Parkle16
I can’t log in to the app. I paid, I’ve entered my email and zip code and every time it says there’s an error. I’ve emailed 3 times in a week and have gotten zero response. I’ve filed a dispute with PayPal to get my money back. Pretty disappointing.
Unable to log into the app
1
By AAM1343
I’m an RW subscriber and can only access content via web browser. The app doesn’t recognize my login info and reinstalling the app does not solve the problem.