Why would your magazine stop loading? My other magazine subscriptions don’t have this issue? Frustrating.

Restore purchases does nothing. Vendor is non-responsive Update: problem see to be resolved now. Raised review to 3 stars only as this is the second time this has happened in 6 months.

????

A couple of years ago I suddenly wasn’t able to access my subscription and reached out to customer service, but never got a resolution. I just canceled my auto renew subscription at that point, and let the subscription expire. There were roughly about five months worth of magazines that I never got to look at because of the problem. I recently got a new iPad and decided to investigate further to regain access my subscription. It tells me that I’m using the incorrect email or password to login. I haven’t changed email addresses so I’m not sure what’s going on. It doesn’t even give me an option to reset my password. In fact, when I’m trying to login, all it asks for is my email address or subscription number… There isn’t even a box to type in the password!! I have a digital subscription so I don’t have a print subscription number. Where would I even found a digital subscription number? I have emailed customer service time and time again and I’m not getting any replies. AWFUL SITUATION and I am losing money because I can’t even get anyone to help me access what I have already paid for!

This app makes reading my favorite magazine easy.

The title says it all … no new issues are visible and the app doesn’t recognize my profile login. No way that I can find to correct. Ridiculous.

I have been a southern living subscriber for more than 10 years and am frustrated the digital edition stopped downloading 2 months ago. Help! Both my subscription and digital app are up to date.

Won’t download any 2022 magazines

T The app doesn’t seem to recognize me. Every time I sign in and actually I don’t have a prescription

Th