The service is fine but the app is frustrating. It continuously logs me out. Twice in the past hour. Previously I contacted the support team and their response was “it’s for security” and that was it. Fine, then offer a Face ID login or anything other than having to go through the full login process each time. And if it was for security then why doesn’t the web version log me out? It feels like it was a lazy response to a bug. The app will also lag and not sync. I will clear items and then they’ll all reappear a few moments later. This happens with high frequency. I’ll have to clear items several times before they actually clear and stop reappearing. I’ll also be reading or writing an email and it’ll suddenly refresh and kick me back to the general inbox The app is frustrating enough that I have been hunting for a better service for a while just to be done with the app

If you use a filter, you then can't get out of the submenu. You have to quit the program, but the filter still doesn't work. Same with any of the submenus. Downloads of links don't seem to tell you where they go.

A great personal CRM that will unlock your personal network!

The app is buggy with things like texting through dialpad using templates, sometimes it'll bring up a text template for you to edit & send other times nothing, sometimes the text from template button isn't even there. Help desk may take over 8 hours to address your concern and may not resolve it. But I see how having your text, calls, and, emails for a specific contact logged in this format could be helpful. I just feel that not every functionality works as intended.

Cloze is a lifesaver for me. I love the AI features and the fact that I can view everything via the mobile app. Having multiple connected apps in one place saves plenty of time.

This app has great potential but it is disappointing that it requires you to share your email password. It would be nice if there was a way to manually enter contacts instead of them pulling directly from your accounts.

How do you cancel your subscription if you’re not happy with the service?

This is one of the most useful apps I have found for my two businesses. It keeps track of emails, phone calls, notes, and text messages by contact without having to manually log everything which I don’t have time for. However, the cost is quite high. I have just started using this so I will have to see if the cost is worth it. But it is wonderful being able to see all of the interactions and notes about certain contacts in one place rather than opening and searching in multiple apps.

My company used another CRM tool, but I still pay for my own Cloze subscription to track my customer engagement. Having my email and phone history automatically updated for each contact is tremendously valuable to me. Having Close automatically recommend contact updates is also very valuable. It’s worth every penny.

I really like Cloze and the capabilities it provides, to include Gmail integration. One are that needs some attention is the performance and behavior of the app. I run the app on my iPhone and my 12.9” iPad Pro. On both devices the sync is a little slow at times and at other times its just fine. On the 12.9” iPad, on many of the screens the swipe actions are misplaced. I have to swipe about 2” below the action item in the menu to take the action. It works fine on my iPhone.