I was actually loving the app until I bought the new phone and now I cannot reset my password without my laptop and I was away from my laptop for weeks and unfortunately will be for a few more fees. The tech support is useless and not helping at all just telling me to get my laptop. They developed this app as an app (feeling so stupid even writing this) and it cannot work sufficiently on the phone. So freaking stupid. I don’t know what am I paying now for…..

When you buy a subscription, Noom does not notify you or give you a warning when they auto renew. They also do not offer refunds so if you’re like me and forgot about it after 8 months, be ready for an under-the-radar charge. Really crappy way to do business. I never would have started with Noom if I’d known about this. I used it for about 2 months with very little results.

I’m using the app and while it has some great things about it the notifications are very passive aggressive and it really diminishes the enjoyment.

This is a fraudulent company who will illegally charge you. Customer service is complete and total garbage. 2 weeks and I’m still waiting for a refund. I cannot say enough bad things about this company or the junk they try to peddle.

Despite claims in their FAQs and in the individual lessons, several referenced features, such as treat days, success tools, and food lookup tools are not available. Tech support is nonresponsive to issues, mire concerned with getting tickets closed rather than actually fixing the problem. I like the calorie and activity tracking, and daily accountability, but questioning whether the providers care more about collecting the subscription fee rather than deliver the advertised product.

Absolutely love this app. Laugh a lot with excellent and funny ways. It did help me finally after years of trying! And I can eat a lot of food, am not hungry, and most of all I feel happy! I feel more healthy, have more energy. Depression gone, anxiety only when rough times come, bit for as away fast. I am happy I can wear m told pretty clothes and new pretty ones. Sweet cravings gone. All positive. Thank you NOOM and wonderful team.

I never write app reviews or have even signed up for a weight loss program, but I am really enjoying Noom so far. It’s helping me be so much more mindful. Are the pounds just melting away because of a magic app? Definitely not. But it gives you scaleable steps and lessons daily that keep you accountable and I’ve found that really helpful. My one hang-up with Noom is the same hang-up I have with every diet, meal delivery service, grocery store, etc. I’m a single person, so every recipe makes at least 5 servings of a dish (and generally some of these items at grocery store don’t come in halves!). I don’t love freezing items and don’t have a full size fridge and freezer, so creating recipes in that portion of the app geared towards smaller portions would be my one suggestion. I understand it helps with budget but I’d love a *little* more variety in my diet than that.

Glorified calorie counter. You’ll forget you have it, it will auto-renew without notification and all of a sudden, nobody works for their customer services. You can lose weight without Noom. Save your money.

Just know if you try to cancel they’ll make it as difficult as possible- They’ll tell you they can’t find your email, when they’ve sent several emails in the past hour, just to delay cancelling so you’ll give up. Took way too long to get anything done. And frankly, all of the upselling is a huge red flag for a company claiming to care about wellness.

To be helpful I have contacted Noom on occasions to report bugs. They were a gift not a critique. My problem has been how poorly the folks at Noom have been in handling what I consider useful information. Support. I give it one star