This app worked perfectly for years. Over the last six months it has ceased to work at all. The records it produces are so blatantly off that it renders the app completely useless. It says I slept two hours one night. The next night I slept five hours, the next night an hour and a half. Seriously! I actually slept close to eight hours all of those nights. This is a worthless worthless app. I don't know what they did to ruin it.

Pillow is a vital part of my healthcare and has been insightful. I’ve always considered myself a ‘long sleeper.’ The app has revealed that I sleep less than I thought. I don’t think it is always correct, however. When I’m practicing meditation, the app sometimes thinks I’m asleep. Oxygen levels are only as good as your wearable, and your arm needs to be pretty straight to get accurate readings. When you are curled up, it generally reads low & my doctor says to take the number with a grain of salt. I’m also questioning if the mic is picking up me, my husband, or the dogs who snore like bears! The price is fair for the amount of data the app collects, and I’m happy with the service.

I have used your pillow probably almost a year and loved it and now the last month it records a couple hours of the night an hour maybe three last night didn’t record a thing and I had a watch on every time I’m really upset with the program and I don’t know why it’s not working the way supposed to.

Found the app very useful in the few weeks I have started using it

I love the Pillow app. I’ve tried a couple of other sleep tracking apps but have decided that Pillow is the one I prefer. I wear my Apple Watch over night just so I can track my sleep with Pillow. I love the graph it shows to display the phases of sleep I went through and for how long. It’s literally one of the first things I check when I wake and has become an integral part of my life!

Had app installed for few years with paid subscription and app worked great for first year or little more then stops working for 2-4 months then suddenly works again for 3-6 weeks then stops again. Went through all steps to diagnose with no victories. I’ve contacted customer support, ya no help at all, they would not refund the months not working. It’s not the money I’m most concerned about it’s customer service and how they value their customers, which to speak on my experience, they don’t like me, which is rare as I’m a super nice and positive man. I have had same Apple Watch since got app and upgraded IPhone once since had app and both phones had same issue with Pillow. I do have full sleeve of tattoos however, it worked perfect for year plus. Bummer as great platform and really enjoyed the app and shared with many others, well I did share with others a positive experience. Not so much now.

Very intuitive app. Very detailed and gives information that I never imagine technology being able to easily give I have found out that for quite some time I have hypoxemia when I sleep so I’m having a sleep study done because 99% likely have sleep apnea the scary thing is sleep apnea can have fatal consequences and at the least cause a myriad of health problems like the ones that I’m currently having. Thank you Pillow! I’m not sure what I would do without your app. Very needed!!

Love this app. I can see how many hours I’ve slept and the quality of that sleep everyday. It is important for my mental health to have good sleep habits and this app allows me to accomplish that. Thank you Pillow..

This ap always says it shut down unexpectedly. It is not clear on how to use it and fails most the time. I am glad its on the family plan use because I would be asking for my money back if I paid for it. And now there are all these stupid pop ups that come up to direct you were to go but they won’t close to do anything so I just showshine it down and will delete it soon

I did the trail canceled that day and still was billed. No premium access no prompt response to chat. NO ACCOUNTABILITY! 0 ZERO Stars not even 1!