App is trash now
1
By Pokémon collector🗾
Used to be the best place to sell my items but I can no longer sell anything because I’d the fear of getting scammed. Buyers can return for any reason and there is no seller protection so good luck. Scammers are having a field day! Smh
Ruined
1
By A n a l b l e e d
Extreme BUYING fees added. I buy and sell on Mercari. I’ll no longer buy. Just bought a $40 item that in reality was $60 with all of the tacked on fees. Absolutely insane.
Mercari Is not good anymore
2
By ToasterDog15
I have been buying and selling since 2019 and only had a couple bad experiences but with these sudden terms, I don't feel safe or comfortable selling expensive items as people can now return for literally any reason. So many horror stories of buyers falsely claiming to have received a different item and returning a sock to the seller.
Buyer and sellers beware
1
By Lilez02
While Mercari used to be a viable place to buy/sell those days are long gone.
For buying the random fee structure that can vary by hour is unbelievable. Sometimes it’s 10% but sometimes it’s 18%. This screws buyers obviously but screws sellers who happen to get large fees attached to their item indiscriminately.
For sellers there is a major issue with random “added postage” that happens to cost the full amount of sale while receipts from the shipping carrier show a major discrepancy.
Mercari is now a scam platform and anyone who does business there should be aware that it is likely they will be ripped off. This is unacceptable and they should no longer be on the App Store at all.
Flaudulent application!!!!
1
By VovkaSwed hi CJ bfhbv
Just killed time registering and downloading this app!!
Stay away
1
By DreamsGirl11
This app has really gone down hill with their new policy’s sellers are being scammed left and right and buyers are getting hit with outrageous fees do yourselves a favor and scroll right past this app
Fees are garbage
1
By Herbert Dell Mônica Vieira
The fees are so high
Buyers fee
2
By Ashdeeleewee
I have been shopping Mercari for a few years and have enjoyed it. I like others I have had good experiences with their customer service. Since they changed their policy and started charging astronomical fees to buyers, I have deleted the app and will no longer be shopping here. Fees should be charged to sellers, not buyers, Mercari!
Screwing you with fedex
1
By Jhill181986
Charging extra for fedex prices, when fedex charges so little. Mercari is over charging and keeping the extra. Made tons of sales, but as of the last update to buyers, they can screw off. Deleting this app now!
New TOS has ruined Mercari
1
By amyheymon
Absolutely disgusted by the new fees added on for buyers. You know the worst part? Mercari is “unable” to provide a formula for how this is calculated, and it varies greatly from item to item, even items in the same exact category and condition. Get this, you see an item priced $20, $5 shipping, expect to pay anywhere from $35-$60. That’s how much the fee varies. I’ve seen it up to 20% of the items amount. And again, Mercari can’t provide the formula for sellers cannot price items accordingly. In addition, buyers are only sending very low offers since they are now being hit with crazy fees. To me this is fraud and I will no longer be using this app that I once loved.