FIXD OBD2 Scanner

Auto signed me up for premium charged 99 dollars then there is no way to get a refund you try and they just send you to a page that gives you the run around think you’re gonna get a refund then you go right back to the first page when you say

It’s hard for them to go off script even when you tell them You’ve done all the trouble shooting. Fir a whole year i was having an issue. I’d email them and they wouldn’t answer my question. I had been using the product about 2 years prior with no issue. When i finally needed help they wouldn’t answer or offer to send another one of their plastic devices when it was obvious the sensor was no longer working Kennedy220@yahoo Yes I’ve had 18 good scans out of the 60 plus that didn’t work and i had to email you guys over and over with questions that have gone unanswered. You asked for my email as if you were going to review the emails and still haven’t answered the question. Just scanned it now and it is the same issue. It doesn’t always scan when i try to use it so i have to connect my other scanner to the car that has always worked. I think that it’s fair to send another on of your 20bux scanners because i think this one is faulty . Again I’ve emailed and emailed and emailed you guys explaining that I’ve done the trouble shooting over and over and over and your responses are always have you tried trouble shooting… have you tried this… have you tried that.. always the same responses and here you are responding to me with the same response ending . Again, horrible customer service.

I bought it for $50 and some as I plug it in they ask for $99 a year and want let me check anything vital until I do so I am sending it back now. A waste of time and money just found one with a cord for $39. That gives me everything.

Very good

I save alot of money by using my app to read codes.

This reader picked up exactly what the mechanic told me was wrong. However, fixd gave me what the actual issue could be and a scale from 1-100%. I really like that.

I got a fraud alert on my card because it randomly took out $99.99 twice!

Be careful when you create your account. You will be signing up for a premium account without your knowledge and be charged $99.99 after the SHORT free period. Even going back and looking, I cannot find where you are given a chance to opt out of premium, let alone tell you that you agreeing to it. The scanner will return codes from your car, but at least in my case they did not match those from the auto shop scanner. I think you are getting exactly what you are paying for, cheap junk.

Never received everyday I looked to see if ups has received the item but they keep saying they haven’t for 5 months so tbh just feel like it’s a scam

I acquired a sensor, and they made three attempts to collect 99.99 from my account. The first collection was authorized by my bank, but subsequent attempts were made on the same day at the same time. Despite canceling a subscription that I did not sign up for, I have not received a refund from them. This lack of transparency and unethical behavior is reprehensible. Despite reaching out via email, no response was received from the company. If I could I would give them zero star.