I just purchase this app and it’s not working

I actually bought 2 one-week subscriptions and then decided to buy a three-month subscription...well, I must say this bus gps app is really flawed. The directions unnecessarily takes you in circles, literally, when your destination is basically straight ahead. The directions that this bus gps gives you will literally take you miles out of your way when all you had to do was make a simple left turn. When you have a bus full of people and this gps app decides to take you on “the scenic route,” instead of the quickest, most efficient way possible, it’s embarrassing! I just use a normal gps again and map my bus routes accordingly before I start my run. I won’t be renewing my subscription with SmartBusRoute again, that’s for sure. There’s nothing “smart”’about it.