Asked for refund. It was ignored. Huge mistake to click on this site.

… they are likely not looking to refund based upon their money back guarantee…

I am trying to cancel my subscription and this app will not let me.

I can’t figure out to upload my workouts’

First day easy

I am confident this app content is helpful based on the reviews I see. My negative review has to do with how they conduct their business which I believe lacks customer responsiveness, integrity, and fairness. I had a subscription that I did not use, and the renewals are on auto renewal. I received an email of my auto renewal, and immediately went to cancel the subscription, and following the process given to contact the app owners sent an email to their support as well as a message within the app requesting a refund of the money just charged me for the next three months of use, which I was not going to be using. I received an auto reply saying customer support was busy and would get back to me on my email, as well as a separate “sorry to see you go” message. I’ve seen no response to my request for a refund, and I’ve sent another message, and still 12 days later no response. Since this app is not through Apple, but directly with Fit Coach, you have no assistance with customer service nonresponsiveness, or issues with integrity of fair business practices. My lesson is you should be wary with allowing this Fit Coach business to process your money based on my experience.

I started it recently and the verbal instructions about the action happens exactly within the 20-30 seconds when one is supposed to do the exercise. This is not quite helpful in keeping up with the instruction.

I was disappointed to realize that you couldn't input any activity that you do outside of the app. Seems like an obvious feature for a fitness app.

I downloaded this app a year ago and paid for a subscription. I never got on there and utilized the subscription so I went in canceled it over a year ago and just got a charge that overdrew my account 2 times.

I signed up for a promotional deal and was charged an additional $49.99 for a service I did not request. When I reached out for assistance, I did not receive a response, and I am not receiving the services I am being charged for.