We have been with my math academy since they first launched inside of ABC mouse. We were shocked when they went for a separate app since I would of had to pay more on top of our ABCMOUSE membership but I believed it to be “worth it”. Now we cannot get back into our application because apparently they chose to go private with ONLY schools and now individual family memberships. We were never contacted or told anything prior to the literal blocking our ability to sign in. I want to also specify that this company continued to collect payment from our bank account. Customer service is slow to say the least. You are not able to speak to anyone. I feel scammed. My child is was literally robbed of one of his favorite games and part of his curriculum. So this is to say to all of the schools that now are in contract with this company; how could you still continue to be in business supporting this behavior? And why has this App completely shut down customers (families) of this knowledge although we have been with the company for so long(about 2 ish years)!?

Using My Math Academy over the summer has prepared my son for virtual first grade. He’s confident to answer math questions during zoom and so proud of himself. It’s great to see the transfer of knowledge from the games to classroom application.