Hands down one of the worst payment processors out there. Constant withholding of your deposits. They maximize charging you fees if you have to refund the customer. I was fed up after the 6th withheld deposit, they withheld payments from 3 customers. I told them refund back the 3 customers and Ill use a different payment solution, because I was tired of fighting to get my money in my account. Instead of refunding back the cards. They instead withdrew and additional $1500 out of my business account (that was never authorized) to refund the customers instead of reversing the charges they charged the customer with. Now im out of $3000. Still have not received my $1500 till this day.

I am unabe to add sales tax to the invoice. also there is no tip option. I followed directions in settings however ther is no sales tax option or tips. How can I click on it when neither option is listed. I am at a loss.

Paid $49 to get just a contactless card reader, finally got it, 1st time tried on my iPad Pro (3rd gen.) and it said can’t be unpair because it was not supporting for this iPad Pro :(, what can I do?

I had a huge hiccup with the system, but thank the lord for peggy! She sat for 3 and a half hours to figure out the issues with the payments and got my fee’s refunded! Avoided a suit over this. Thank you for good customer service.

When I first got this app it worked great but now it won’t even let me in and I have talked to customer support a couple of time and STILL cannot get me into the app. It is VERY frustrating. The error code is 4225. I have uninstalled reinstalled. No luck. It is SO inconvenient trying to take mobile payments without this app.

I’ve been using this app on IOS for 5+ years. I never had an issue until recently. It stopped allowing people to tap to pay showing “there has been an error please try again” on the screen after pausing to load. I can scan or key in, but cards can’t be swiped or tapped. In addition, every time I attempt to view my transactions the app quits. I’ve called in multiple times, each resulting in over an hour of conversation and no solution. I’ve removed, reloaded, deleted and reset. Nothing fixes it. I have had zero issues on my iPad. It seems to be only on my iPhone.

Difficult to work around the glitches, nonexistent customer support. Whatever you do, do not use them as your credit card processor, they’ll hold thousands of dollars without warning or recourse. Horrible, rude customer service should you manage the feat of getting on the phone with a person.

I’ve now spent five hours on the phone trying to resolve a login issue. All they can tell me is that the know my account is affected, but no idea if or when it will be fixed. Avoid this app, unless you just enjoy sitting on hold. No support at all.

Today I decided to move everything to Stripe processor, because QuickBooks simply cannot keep up with the technology. half of the world is using tap to pay, and they are still selling their cheap card readers. Goodbye, quickbooks!

Like everything quickbooks they are behind and always changing things to make it worse. Square is a million times better for processing and uses NFC to take card payments on the go. No more card reader needed. Yet gopayments wants you to still purchase a reader. No thanks. I don’t need to worry about that anymore with square. All in one with the phone! It’s seamless and so much easier to use.