Can’t get the app to open, as a paying customer I’m not happy. Very disappointed

Can’t read the articles as they kee on closing , please fix this app

I have had the “MH” app and updates since introduction. Leaving aside that stories are repeated in a wonton fashion when you scroll down, it is hard to open the ones you want to read, if you are lucky. Others open for the blink of an eye then disappear - over and over. This is the only news site I watch that acts this way. What is McClathy thinking? Is it thinking at all about this?

No question, the Herald is a top newspaper with a talented staff and a history of professional journalism behind it, so why can’t they put their resources to adequately support the many problems they have with the eedition? My digital subscription worked until it didn’t, and I have been unable to fix the issue (denying me access). When I ask to speak to someone at technical support, they say they don’t have a tech support dept. per se. And you can only call only during their business hours, which may have you waiting for a day or two. I’ve had the same issue spreading intermittently throughout all my devices (desktop, iPad, iPhone) like a virus, and no solution in sight. My digital subscriptions to other newspapers always work without a hitch. Why is this so difficult to correct?

I continually have trouble with the Miami Herald app. This morning I only got the first 13 pages of the paper. Everything else was blank. I finally shut down and rebooted and ot just downloaded for about 10 minutes until I shut down. Now I deleted the app and now I can’t down load it.

If I could give zero stars, I would. I love local news, but this app makes it difficult to enjoy the Miami Herald. I am constantly forced to delete the app and reinstall it, so that I connect with my Apple subscription.

This app takes forever to come up on your phone and doesnt work reliably.

It’s a shame you can’t use the app bc it crashes and your can’t get more than a paragraph in. Please fix.

I have been an In-App subscriber to the Miami Herald App for over 5 years. However, I can no longer read the news stories anymore. What has changed? I continue to pay for the subscription but have very limited access. I’m not the only person this is happening to. ***PLEASE HELP***

This app looks like the work of amateurs.