Wont unlock purchased upgrade
1
By Kingry1985
Wont unlock version that came with i rig hdx . Tried everything and cant contact a person to help , tried calling and tech service wont take calls . Makes me want to return my irig and go with scarlet
Purchases go away
1
By Lawnmower expert
I bought the full version that includes all amps, which I believe costs $150. After a while it stopped working and IK Multimedia had me re-upload the app. After that my purchase of the complete version was not recognized and I could not access all amps. IK support told me to re-purchase and they would populate for free. A bit skeptical, I did not want to take a chance on losing another $150, so I tried to buy a “SVT pack” for $25; it did not repopulate but instead charged me another $25. Stay away from this app, unless you like to get ripped off AND have an app that does not work properly
Good product - no customer service
2
By my dog xena
Tried calling customer service with an issue and a couple questions. I got a recorded message on a loop saying to fill out the forms online and wait for them to contact me. I don’t spend time online and I’m not interested in filling out long forms and waiting days for a response. I felt with this issue with this company 2 years ago and go nowhere. Now I have another issue with something I downloaded in the past week and if I can’t get someone on the phone you might as well not have any customer service at all. No prompt customer service = no customer service. I grew up in a business. It did well because the customer service was top priority. Apparently that’s a lost sentiment anymore.
Where are my purchases?
1
By bokonon82
I purchased a number of stomp pedals and they are not showing up.
Great
5
By Chris Baldwin 52
Nothing wrong with this app. Everything works well, just as described.
Isn’t working
1
By rich the beast
It’s not working, I plug my guitar but it’s barely any sound
Useless on iOS 16 *updated*
3
By burnhamish
Stuck in Portrait mode when in “Live” and settings are useless.The iPad app works great, but Apple hasn’t released iPad OS 16 yet… I hope you’re working on a fix before that drops!
*Update 5/26/2023* Fixed! Three stars until I can play with it more, but it now properly switches to landscape when in “Live” mode and devices can now be viewed and accessed.
This app has been unusable for months
1
By Againmikewins
Since the iOS 16 update, this app is unable to operate without static. I contacted the developer months ago regarding this. I’ve even now regretted my purchase of Amplitube 5 for PC because of their poor customer service.
Noise won’t go away.
3
By steppepper76
I re downloaded the app. I have it for iPad and iPhone. I had bought a few amp heads as well as pedals. Since re downloading it, it has this noise static that I can’t figure it out. It’s only on AmpliTube. GarageBand, no noise or crackle. It doesn’t make any sense. I wanna keep using it, if it can’t be fixed I’ll be using something else.
What is it?
Doesn’t work on ios 16
1
By xpanikox
This app used to work great until IOS 16, it’s been several months unusable…