My email and password were breached

I have the app on my 7th generation iPod touch with iOS 15.8.5. Just updated to version 5.1.9. The app crashes immediately on startup.

I use Zack’s website and pay for investment services. The app does not provide the same level of convenience for assessing stocks. One feature that I miss is a return to the previous page. If I go in the wrong direction then I have to start over rather than ‘return’ to last page. I’ll stick with the website.

I signed up for a one week trial. Used it ONE time and noticed how glitchy it was. Tried to go in the app to cancel and the page will not load. Reached out to customer service 3X now and only received one response “cancel through apple”. Well it’s too late because they waited until AFTER I was charged to tell me. And now apple refuses to refund me because it appears like a legit purchase. STILL cannot access app properly as it glitches out NON STOP. What a scam. Going to my credit card company now to fight this.

Zacks does not protect your personal data. Thanks to Zacks my personal data ended up on the dark web.

I love zacks and as a retail trader I use the app every day, but it won’t open on my iPad at all. I’ve turned the iPad off and on multiple times. I’ve uninstalled and reinstalled the app multiple times.

It doesn’t let me create a password. It keeps going in circles taking me back to the previous page after sending me the email

I subscribe to Zack’s desktop service, mainly for ranking mutual funds, which you cannot find on this mobile app. Thus, this mobile service is not only useless but utterly inexistent. Be smart, Zack’s team; have a mobile app that rises up to the level of your rankings and recommendations.

I have deleted and downloaded the app multiple times. It opens and immediately closes. I called customer support and they told me to open and change the settings. But it won’t open. I’m calling again today. I prefer to use the app over my laptop. Sad news when a long established company that depends on technology to have such poor service.

Crashes on launch. Rebooted phone, still crashes. Deleted app and reinstalled, still crashes. Guess I’ll just use the web browser then. That’s too bad, was going to use in-app purchases / subscriptions.