I signed up for this at Chicago O'Hare a few minutes ago. It does not allow access to any wi-fi in one of the largest airports in the world. I cancelled it and since there is apparently no trial period, I lost $9.99 needlessly.

I downloaded this app hoping to be able to use when I travel but the app is confusing and the service is horrible. Worst of all I paid for a subscription and then the app charged me for it again. Double charged for a service that doesn’t work and an app that is not functioning.

Dumped by American Express, VISA wants no part of Boingo, MasterCard is struggling with Boingo. There Customer Support like their WiFi service is struggling. Boingo has been around almost 20 years and they are still incredibly incompetent.

You never get connected right off the bat, you have to go through a whole lot of loops to get connected. And test speed alwyas fail. If it wasn't for Amex not worth paying for it!

Bought plan via laptop and after multiple tries the app doesn't let me in. Frustrating

I can’t even run the speed test from my computer or the app!! 91MB/s download speed. Horrible.

Decided to get subscription while traveling abroad. The subscription is cheaper than buying flight access one at a time. Anyway, I decided since I was going through multiple airports through Europe and the Middle East this would be a good bet. Nope. No international support. Useless. Maybe it’ll be good for domestic flights, however, not all domestic flights carry boingo. Check out there list of supported airports and airlines before buying.

I just purchased the $9.99 subscription from app store. I was expecting an automatic login but that didn’t happen. Clicking on restore account (purchased a subscription with iTunes?) throws an error. When i try to reset password, it says I do not have an account associated with my iCloud mail. I have accepted now that idk how to use the app. Help!

Used to make it easy to get online; now it never works and actually prevents some non-Boingo networks from working at all. Good riddance!

Downloaded this app twice and it would not recognize my username/password combination. Technical support was quick to respond but totally ineffective. I was simply told to use the browser. I want to be able to use the app; thank you. After several airports, hours, attempts, deleting, restoring; the app still gives me that annoying “oops, password username not recognized” message. Don’t waste your time on this app. Account closed.